As of 31/12/20 Dennis Barnfield Groundcare will no longer be involved directly with Honda UK as a Lawn and Garden Machinery dealer.
Some of you may have received correspondence directly from Honda advising you of this but also suggesting you may want to seek an alternative dealer?
Regarding the correspondence from Honda, personally, I think this is out of order and could possibly be taken out of context, it was indeed our decision to terminate our agreement -ironically due to various issues from Honda that we felt were dictational to OUR business, we feel disappointed after being a Honda L&G for so long and selling many products of theirs over the years at the process being seemingly very informal/frosted without any visit or thank you in any shape or form, appreciating, of course, the current climate.
Some of our Honda business colleagues across the UK actually had termination letters with absolutely no prior notice and they had been dealers for decades – not very PC from such a global company surely?
Suffice to say- Our customers always have and will remain to be the top priority in our business, regardless of what brands we sell. It is our hope that in the future they will carry on coming to us regardless for the sales and service that we supply and pride ourselves upon.
If you have any concerns whatsoever regarding the aforementioned letter please do not hesitate to contact us on [email protected]
Thank you, stay safe and take care. DB Ltd.